Listening to Carers
5 million people in the UK are juggling work with caring responsibilities. As part of Carers Week we are providing open access to some of our videos to highlight the everyday challenges carers face. This video is based on a recent complaint from a carer. Names have been changed. ‘Carol’ is the primary carer for […]
Questions Leaders Can Ask
The first question in this ‘Questions Leaders Can Ask’ series is: What matters most to you and your team? It’s a brilliant question for the following reasons: 1. It shows you care 2. It hones in on what is most important to front line staff 3. It provides vital information about barriers to productivity and […]
Compassion at work – what does that mean?
There has been a lot of interest in developing more compassionate work places. But what do we mean by compassion? And how can compassion inform the way we manage others at work? Emotional pain and distress is evident in workplaces. After all, we bring our whole selves to work. We may be encouraged to leave […]
Compassion at work
The need for compassion at work was a theme that emerged from our recent research with L&D professionals (L&D June 2020 What Matters?). Why the focus on compassion? Here’s a couple of reasons that our interviewees highlighted: People who are working from home are working even longer hours to demonstrate commitment and may be at […]