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Category: Empathy-Care-Action

Questions Leaders Can Ask

The first question in this ‘Questions Leaders Can Ask’ series is: What matters most to you and your team? It’s a brilliant question for the following reasons: 1. It shows you care 2. It hones in on what is most important to front line staff 3. It provides vital information about barriers to productivity and […]

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Facilitators of Freedom #onlinelearning

Carl Rogers described teaching as ‘unimportant and vastly overvalued’, he took issue with the teacher as expert, superior, authority figure model that our education system is built on, where teachers pour knowledge into the heads of their students. Teaching doesn’t automatically equal learning. In work-based learning it’s important to remember that an online course, or […]

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Compassion at work

The need for compassion at work was a theme that emerged from our recent research with L&D professionals (L&D June 2020 What Matters?). Why the focus on compassion? Here’s a couple of reasons that our interviewees highlighted: People who are working from home are working even longer hours to demonstrate commitment and may be at […]

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