In our Tulip Ward video, we meet Anita, who calls for an update on her mother-in-law Evelyn who is an inpatient. In the Getting it Wrong scene the ward clerk Janice’s attitude does little to reassure her leading to Anita making a complaint. Fortunately, the Better Approach scene offers some practical and simple ways in which to provides an excellent experience for patients and their families.
In our Tulip Ward video, we meet Anita, who calls for an update on her mother-in-law Evelyn who is an inpatient. In the Getting it Wrong scene the ward clerk Janice’s attitude does little to reassure her leading to Anita making a complaint. Fortunately, the Better Approach scene offers some practical and simple ways in which to provides an excellent experience for patients and their families.