Tulip Ward

In our Tulip Ward video, we meet Anita, who calls for an update on her mother-in-law Evelyn who is an inpatient. In the Getting it Wrong scene the ward clerk Janice’s attitude does little to reassure her leading to Anita making a complaint. Fortunately, the Better Approach scene offers some practical and simple ways in which to provides an excellent experience for patients and their families.

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