Top 10 Customer Service Issues
I ran a poll recently, asking my Linkedin connections to identify the top ROI priority for a customer service training […]
user experience
The buzz of doing what you love!!!!
Last Friday we got to deliver 2 bespoke Forum Theatre workshops for an NHS Finance Department. And even after a
Involve, Engage, Change
These 3 little words are a shorthand way of describing what we do. They are also our strapline. But what
L&D December 2020 What Matters Now?
Back in June we did some research with L&D professionals to find out what was top of their agenda. Six
digital learning, experiential learning, person-centred, user experience
Returning to Freedom (To Learn) #onlinelearning
One of the positives to come out of the last few weeks for me is the focus on learning. This
