ILM Level 3 Award in Leadership and Management

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Are you a newly promoted manager, team leader or supervisor?  Or maybe you are aiming to move into a management role within the next 12 months?

If so, our Level 3 Leadership and Management qualification offers you the transferable and practical skills you need to manage your team well and achieve a high level of performance. It is our most popular ILM qualification. We have supported hundreds of managers, supervisors and team leaders to achieve the qualification, many of whom have since progressed into senior roles and now recommend the programme to their colleagues.

We offer a 3 module option for the Level 3 Award:

  • Leading and Motivating a Team Effectively
  • Understanding Performance Management
  • Understanding the Communication Process in the Workplace

And we offer a 4 module option which includes the above modules PLUS

  • Understanding Conflict Management in the Workplace (this module is provided online).

How is the course delivered?

Open Classroom Courses

We run the Level 3 Award in-person over 3 consecutive days at venues in Central London.  The 3 training days will provide you with all the learning you require to complete your assignments and achieve the qualification.

For in-house teams (minimum of 4 learners) we can deliver the 3-day course on your site.

In-house teams can build a 3 or 4 module course using any of the following modules:

  • Understanding how to manage remote workers
  • Understanding stress management in the workplace
  • Managing workplace projects
  • Leading and Motivating a Team Effectively
  • Understanding Performance Management
  • Understanding the Communication Process in the Workplace
  • Understanding Conflict Management in the Workplace
  • Understand the Organisation and its Context
  • Understand How to Lead Effective Meetings

Virtual Workshops

6 workshops delivered via MS Teams over a period of 6 weeks. Includes one-to-one support to complete assignments.

Online self-paced option

This programme is also available via our online Academy for learners who prefer a self-paced option.


We provide all the resources you need including: practical short readings, videos, audios and our highly popular Hints and Tips sheets. We also provide reflective journals for notes.

Online Tutor Support

All our learners have access to online tutor support


Assessment is via a written assignment per module or you can choose to complete the assessment via a recorded discussion with one of our Assessors.  The recorded discussion is a very popular method with our learners and an approach which has been highly commended by our ILM external verifier.

Our Lead Assessor attends our in-person training days to provide advice and guidance so you know you are on the right track, and provides support via video-call for those completing the programme online.

next delivery dates

Next Face-to-Face delivery dates for 3-day course in Barbican, London:

Tuesday 16th, Wednesday 17th, Thursday 18th April 2024 – 3-module option

Wednesday 8th, Thursday 9th, Friday 10th May 2024 – 3 module option

Virtual in-person via MS Teams – 3 module option

Next 3-day course: 14th May, 21st May, 28th May (2 x 90 minute Teams calls each day)

Next start dates for online self-paced learning:

8th April 2024

7th May 2024


3 module option £1,500 +VAT

4 module option £1,750 +VAT


3 module option

4 module option

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