Assessment Week for GEN Z team leaders
It’s assessment week for a team of young tech leaders we have been working with recently. In order to achieve […]
Conflict Management Forum Theatre Workshops
Conflict Management Forum Theatre Workshops We are delighted to announce that we will be delivering 2 x FREE online 90-minute
Feedback for our inappropriate behaviour and banter video
This week we received feedback on our inappropriate behaviour and banter video. Delegates watched the video as part of a
Bias & Stereotyping in Performance Reviews
Are your managers still using bias and stereotyping in performance reviews? Unfortunately, according to the latest research by Textio, labels such
Gill’s getting the Resound message out on podcasts
Over the past 12 months Gill has been a guest on numerous HR/Leadership/Workplace culture podcasts. She has been getting the
“I really, really dislike role-play”
The quote about disliking role-play is from a comment left on one of my LinkedIn posts this week. I put
Our 20th Anniversary Offers
Our 20th Anniversary Offers 20TH ANNIVERSARY OFFER 1: 20% OFF OUR ILM Level 3 Award in Leadership &
‘Accidental’ Managers.
A year ago the The Chartered Management Institute (CMI) published research that included the following statistic: 82% of UK managers have
Top 10 Customer Service Issues
I ran a poll recently, asking my Linkedin connections to identify the top ROI priority for a customer service training
AI – threat or opportunity?
AI is doing the work of 700 employees at Klarna, in significantly less time. The firm have plans to ‘almost
