Conflict Management Forum Theatre Workshops
Conflict Management Forum Theatre Workshops We are delighted to announce that we will be delivering 2 x FREE online 90-minute […]
Difficult Conversations
Feedback for our inappropriate behaviour and banter video
This week we received feedback on our inappropriate behaviour and banter video. Delegates watched the video as part of a
Gill’s getting the Resound message out on podcasts
Over the past 12 months Gill has been a guest on numerous HR/Leadership/Workplace culture podcasts. She has been getting the
Our 20th Anniversary Offers
Our 20th Anniversary Offers 20TH ANNIVERSARY OFFER 1: 20% OFF OUR ILM Level 3 Award in Leadership &
Top 10 Customer Service Issues
I ran a poll recently, asking my Linkedin connections to identify the top ROI priority for a customer service training
“Humour is a learning juggernaut”
An unexpected benefit of having Covid recently was having the time to finish reading a wonderful book called “Your Brain
How to deliver a workshop in an ambulance station cupboard!
“This is the best I can do” said the station commander gruffly, as he opened the door onto what looked
